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Frequently Asked Questions
 

Is there a minimum order.
Can I talk to a real person?
What is the turnaround time for orders?
Can I use my own design?
What forms of payment do you accept?
Do you have instructions on care for my garment?
What types of apparel customization do you offer?





 
Is there a minimum order.

No, but the large orders qualify for discounts.

Can I talk to a real person?

Yes, our hours are 9:00 am to 5:00 pm week days and 10:00 am to 2:00 pm 

Saturdays.  We are sometimes here after those hours so don’t hesitate 

to call anytime. If we are here we will answer the phone.

What is the turnaround time for orders?

We strive to turn orders around very quickly. Simple designs using 

letters, numbers and common symbols are usually shipped in 

three business days. Some of the customized graphics will  take 

a few days more. We will give you a firm shipping date when you

place your order. If you have specific shipping requirements please call 

or e-mail us and we will do our best to accommodate you!

Can I use my own design?

Yes, your own designs are welcome. We can use file 

formats such as jpg, gif, png, eps. E-mail or call if you 

have questions concerning the file format. Vector art works well. 

We use CorelDraw 7.

What forms of payment do you accept?

We accept all major credit cards.

Do you have instructions on care for my garment?

The garment should be washed inside out using cold or 

warm water. We recommend lying flat to dry or hanging to dry.

 If needed dry place the dryer on a short cool tumble so the 

garment will be wrinkle free. Heat reduces the life of the garment.

What types of apparel customization do you offer?

We have vinyl, vinyl printing, sublimation, direct to 

garment printing, embroidery, rhinestones and spangles.

 We also offer stickers, decals, and wall cling. 

   
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